Privacy Policy

  • Compliance and Data Protection

    At 1win AutoLogic, we are fully committed to safeguarding your privacy and ensuring compliance with relevant data protection laws, including the Information Technology Act, 2000 (IT Act) and the Sensitive Personal Data or Information (SPDI) Rules. We also adhere to international privacy standards, such as the General Data Protection Regulation (GDPR). Our company implements robust measures to securely handle your personal data, maintaining the confidentiality and integrity of the information you share with us. We continuously review and enhance our systems to protect against unauthorized access, misuse, or data breaches.

  • Data Collection and Usage

    We collect personal information in line with legal and ethical standards. This includes details such as your name, contact information, vehicle details, payment information, and any additional data you provide while booking a service or making an inquiry. This information helps us process your service requests, provide customer support, and communicate updates about your vehicle's status or promotions. We do not collect or process sensitive personal data without your explicit consent, as required under the IT Act.

  • Transparency and Accountability

    Transparency is a core value at 1win AutoLogic. We want you to understand how your personal data is collected, used, and stored. We take responsibility for managing your information and aim to provide clear communication about our data practices. Our privacy policy is regularly reviewed and updated to comply with applicable laws and best practices.

  • User Rights and Choices

    We respect your rights concerning your personal information. You have the right to access, update, or delete your personal data at any time. If you wish to review, modify, or request the deletion of your information, please contact us at contact@1win_AutoLogic.com. We will address your requests promptly and in accordance with relevant laws.

  • Data Sharing and Third-Party Service Providers

    We may share your personal information with trusted third-party partners, such as payment processors, parts suppliers, and logistics providers, who assist in delivering our services. These partners are obligated to handle your information securely and only for purposes related to their services. We will never share your data with third parties for marketing purposes without your explicit consent.

  • Retention of Personal Information

    We retain your personal data only as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take appropriate measures to securely delete or anonymize it. If you have questions about data retention or wish to request deletion, contact us at contact@1win_AutoLogic.com.

  • Security Measures

    The security of your personal information is a priority at 1win AutoLogic. We use advanced security measures, including encryption, secure storage, firewalls, and regular audits, to safeguard your data against unauthorized access, alteration, or disclosure. While we strive to maintain the highest level of security, no system is completely immune to risks. If a data breach occurs, we will notify you promptly and take appropriate action, as required under the IT Act.

  • Privacy of Users with Special Needs

    1win AutoLogic is dedicated to providing exceptional service to all individuals, including those with special needs. While we do not specifically target services at individuals with particular vulnerabilities, we strive to ensure accessibility and ease of use for everyone. If you have privacy concerns or need assistance with accessing our services, please contact us at contact@1win_AutoLogic.com, and we will gladly assist you.